de777 Privacy Policy

This Privacy Policy ("Policy") sets out how de777 ("we", "us", or "the Company") collects, stores, uses, and shares personal data relating to individuals who access or use the de777 platform, including the website at de777.ws and all related services (collectively, the "Platform"). We are committed to handling your personal data responsibly, transparently, and in a manner consistent with applicable data protection principles. By registering an account or otherwise using the de777 Platform, you acknowledge that you have read and understood this Policy.

This Policy should be read alongside our Terms and Conditions, which govern your use of the de777 Platform. Where this Policy uses the term "personal data", it refers to any information that identifies you or could reasonably be used to identify you as an individual. This Policy is written in plain English to be accessible to all Bangladesh players.

When you register, use, or interact with the de777 Platform, we may collect the following categories of personal data:

• Identity data: full name, date of birth, gender, and copies of government-issued identification documents provided during the KYC process (e.g. National ID card, passport).
• Contact data: email address, phone number, and physical address (where provided for verification purposes).
• Account data: username, account history, login timestamps, session duration, device type, and IP address.
• Financial data: deposit history, withdrawal records, transaction amounts, and the mobile wallet identifiers (bKash, Nagad, or Rocket numbers) used for transactions. We do not store full payment credentials.
• Gameplay data: game history, bets placed, winnings and losses, bonus usage, and responsible gaming tool settings (e.g. deposit limits, self-exclusion periods).

We may also collect technical data automatically when you visit the Platform, including browser type, operating system, referring URL, and pages visited. This technical data is used primarily to maintain and improve Platform performance and to detect fraud or suspicious activity.

de777 uses your personal data for the following purposes only. We will not use your data for any purpose incompatible with those listed below without first obtaining your consent or as otherwise required by law:

• To create and manage your de777 account, process deposits and withdrawals via bKash, Nagad, and Rocket, and provide access to the Platform's games and betting markets.
• To verify your identity in accordance with our KYC obligations and to comply with anti-money laundering (AML) requirements applicable to the Platform.
• To provide customer support, respond to your queries, investigate complaints, and resolve disputes relating to your de777 account.
• To monitor gameplay activity for signs of problem gambling, enforce responsible gaming limits set by the player, and comply with our duty of care obligations toward Bangladesh players.
• To detect, investigate, and prevent fraud, cheating, bot usage, and other forms of prohibited conduct that may harm the integrity of the Platform or other players.
• To send you marketing communications about de777 promotions, bonuses, and seasonal offers where you have consented to receive such communications, or where we have a legitimate interest in informing you of relevant offers.

We process your personal data on one or more of the following legal grounds, depending on the specific purpose for which the data is being used:

• Contractual necessity: processing is required to perform the contract between you and de777 (i.e. to operate your account, process transactions, and provide gaming services).
• Legal obligation: processing is required to comply with applicable laws, including anti-money laundering regulations, know-your-customer requirements, and age verification obligations.
• Legitimate interests: processing is necessary for our legitimate business interests, including fraud prevention, platform security, and improvement of de777 services, where such interests are not overridden by your rights.
• Consent: for marketing communications and non-essential cookies, we rely on your consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

de777 does not sell your personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis:

• Payment processors and mobile financial service providers (bKash, Nagad, Rocket) — to facilitate deposit and withdrawal transactions. These providers process your transaction data under their own privacy policies.
• Game studios and content providers — to enable gameplay. Game studios may receive anonymised or pseudonymised game session data for performance and RNG auditing purposes.
• Technology and infrastructure providers — including hosting, analytics, and fraud detection services that support the operation of the Platform. All such providers are contractually bound to process your data only on our instructions and to maintain appropriate security.
• Regulatory and law enforcement authorities — where we are required to disclose your data by law, court order, or lawful request. This may include reporting to financial intelligence units in connection with AML obligations.

Any transfer of personal data to third parties outside this list requires your explicit consent, except where required by law. We will not share your data with advertisers or data brokers.

de777 uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us recognise you on return visits and improve your experience. We use the following types of cookies:

• Essential cookies: required for the Platform to function correctly. These include session cookies that maintain your login state and security tokens that protect your account. You cannot opt out of essential cookies without ceasing to use the Platform.
• Analytics cookies: used to understand how players interact with the Platform, which pages are most visited, and where technical errors occur. This data is aggregated and anonymised and does not identify individual players.
• Preference cookies: remember your language, display, and gameplay preferences to personalise your experience on return visits. These are non-essential and may be disabled through your browser settings.

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the de777 Platform. Continued use of the Platform without changing your cookie settings constitutes your acceptance of our use of cookies as described in this Policy.

de777 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. The following general retention periods apply: account data and KYC documents are retained for a minimum of five years after account closure to comply with AML regulations; financial transaction records are retained for a minimum of five years from the date of the transaction; gameplay history is retained for the period of account activity plus two years; marketing preferences and consent records are retained until withdrawn plus two years for audit purposes.

When personal data is no longer required, we will securely delete or anonymise it in accordance with our data deletion procedures. Where data cannot be immediately deleted due to technical or legal constraints, it will be securely stored and isolated from further processing until deletion is possible.

As a de777 player based in Bangladesh, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within 30 days:

• Right of access: you may request a copy of the personal data de777 holds about you at any time. We will provide this in a clear, structured format.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where it has been processed unlawfully. This right is subject to our legal retention obligations.
• Right to restriction: you may request that we restrict the processing of your personal data in certain circumstances — for example, while we verify the accuracy of data you have disputed.
• Right to data portability: where processing is based on your consent or on a contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to object: you may object at any time to the processing of your personal data for direct marketing purposes. You may also object to processing based on our legitimate interests, subject to our demonstrating a compelling overriding interest.

We will not charge a fee for handling data rights requests unless they are manifestly unfounded or excessive. Where we are unable to fulfil a request, we will explain why and inform you of any available remedies. We aim to handle all requests promptly and with full respect for your privacy.

de777 takes data security seriously and employs a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. Our security measures include: SSL/TLS encryption for all data in transit between your device and our servers; encryption of sensitive data at rest, including payment identifiers and KYC documents; access controls that restrict internal staff access to personal data on a strict need-to-know basis; regular security assessments and vulnerability testing of Platform infrastructure; and staff training on data protection and information security obligations.

Despite these measures, no data transmission over the internet or storage system can be guaranteed to be 100% secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, de777 will take prompt action to contain the breach and will notify affected players as required. Players are also responsible for keeping their own login credentials secure and should contact us immediately at [email protected] if they suspect any unauthorised access to their account.

The de777 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under 21 years of age. Age verification is a mandatory step in our account registration process. If we become aware that personal data has been collected from a person under the age of 21 without appropriate consent or verification, we will take immediate steps to delete that data and close the associated account. Parents and guardians in Bangladesh who believe their child may have accessed de777 without authorisation are urged to contact us immediately at [email protected] so that we can investigate and take appropriate action.

The de777 Platform may contain content or functionality provided by third-party game studios and technology partners. These third parties operate under their own privacy policies, and de777 is not responsible for the privacy practices of third-party services integrated into the Platform. Where a third-party service involves the processing of your personal data, we will ensure that appropriate data processing agreements are in place. We recommend reviewing the privacy policies of any game studios whose games you play, as those studios may collect anonymised session data directly through their game engines.

When you make a deposit or withdrawal via bKash, Nagad, or Rocket, your transaction is processed directly through those mobile financial service providers. de777 records the transaction amount, timestamp, and a partial identifier of the wallet used (for example, the last four digits of a bKash number) to maintain your account's financial history. We do not store your full mobile wallet PIN, password, or complete account number on our servers.

Financial transaction records are retained in accordance with our data retention policy and applicable AML regulations. These records may be subject to disclosure to law enforcement or regulatory authorities where lawfully required. de777 will never use your financial data for any purpose other than account management, fraud prevention, and legal compliance.

With your consent, de777 may send you promotional emails, in-platform notifications, or SMS messages about bonuses, seasonal promotions (such as BPL or Eid offers), new game launches, and other de777 news relevant to Bangladesh players. You may withdraw your consent to marketing communications at any time by contacting our support team at [email protected] or by using the unsubscribe link included in any marketing email.

Withdrawing consent to marketing does not affect the lawfulness of any marketing communications sent prior to the withdrawal. It also does not affect de777's ability to send you service-related communications that are necessary for the operation of your account, such as transaction confirmations, security alerts, or policy update notices.

de777 reserves the right to update this Privacy Policy at any time. Where we make a material change to this Policy, we will notify registered players by email and/or via a prominent notice on the Platform before the change takes effect. The version date at the top of this Policy will always reflect the date of the most recent update. Your continued use of the de777 Platform after a Policy update constitutes your acceptance of the revised Policy. We encourage all Bangladesh players to review this page periodically to stay informed about how we protect your personal data.

If you have any questions, concerns, or complaints about this Privacy Policy or the way de777 handles your personal data, please contact our support team. We are committed to resolving all privacy concerns promptly and fairly. You may also have the right to lodge a complaint with a relevant data protection authority if you believe your personal data has been processed in a manner that does not comply with applicable law. Our support team is available 24/7 and will acknowledge all privacy-related inquiries within 48 hours.